Galaxy Tie Dye Harem Pants

Typically, all orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. This does not take into account items that are back ordered or are pre-order. You will receive another notification when your order has shipped.

DOMESTIC SHIPPING RATES AND ESTIMATES

For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.

LOCAL DELIVERY

We charge a $10 delivery fee for local delivery. We only deliver up to 15 miles away from zip code 90017.

We will contact you via text message with the phone number you provided at checkout to notify you on the day of our arrival.

HOW DO I CHECK THE STATUS OF MY ORDER?

When your order is shipped, you will receive an email notification from us which will include a tracking number you can use to check the status. You can use this tracking number to track your order by pressing the "Track Your Order" button on the main menu. Please allow 48 hours for the tracking information to become available.

If you haven't received your order within 10 days of receiving your shipping confirmation email, please contact us at support@shopundfid.com with your name and order number, and we will look into it for you.

If you have any further questions, please don't hesitate to contact us at support@shopunfind.com.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

To start a return, you can contact us at support@shopundfind.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return question at support@shopundfind.com.

Damages and issues 
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items 
Certain types of items cannot be returned, which includes personal care goods (such as beauty products and oils). Please get in touch if you have questions or concerns about your specific item. 

Unfortunately, we cannot accept returns on sale items.

Exchanges 
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds 
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.